Psychology of digital marketing
- Manan Ambani

- Feb 4, 2021
- 5 min read
I was asked to write a response to the topic of 'The psychology of digital marketing'.
The psychology of digital marketing is a field that has only recently been explored. The reason for this is because, until the advent of the internet and social media, it was difficult to study human behavior in an objective manner.The first step in studying any topic is to define your terms. For example, what do you mean by 'digital marketing'? Is it just advertising? Or does it include all forms of online communication (e-mail campaigns, blogs)? If so then we need to understand more about human motivation: why people like or dislike certain types of messages; how they react when exposed to different kinds of content; and how they can be influenced into buying products from companies they otherwise wouldn't have bought from.
In 2016, the digital marketing industry has made billions of dollars but it is still battling its demons. Marketing has been defined by Peter Drucker as a process between an organization and its market.To effectively compete or survive in this sophisticated discourse landscape, traditional ways must be changed to fit into the evolving processes of social media.Digital marketing provides a chance for companies to connect with consumers without physically contacting them ('digital' digital outbound). The advantage of using digital platforms is that they have more information about the consumer than any other marketing form. In addition, it can reach more people at once and don't need face-to-face proximity which makes it closer to ideal. On top of that extremely large amount of information available on individuals, there are also all types social signals provided; posts on Facebook walls, comments on Instagram etcetera.The problem stays how publishers can maximize profits from these platforms while minimizing risks associated with such big data ('fairness risk'.) Digital advertising works well because there are growing unique audiences based off technology use grouped together with larger demographic groups (Gaussian distribution.) However if multi-touchpoint behaviour shifts towards paying attention primarily to television 'there may not be relevance over demographics', says Jim Stikeleather[1]. Though marketers would rather choose demographic groups over behavioural segments because the latter shows less predictability and variability (standard deviation), providing greater cost control across multiple touchpoints.[2]This may lessen profit margins for brands unless publishers which are transitioning away from display ads toward innovative forms keep up with modern trends; something which seems challenging since many don't want deep inventory knowns whereas hope everyone will click anywhere (like every internet meme ever created,) include video adverts and start taking itself seriously like good advertisers do already [3], or even innovate eCPM payouts - predicting winners before searching algorithms have finished[4.] This challenge could end up being expensive as time progresses if proven otherwise [5]."
It is my opinion that, in order for an organisation or individual to be successful at any aspect of their business, they must first understand themselves. In order to understand oneself one must first examine one's own motives and desires. The human being as a whole is composed of many different parts: mind, body and soul; these are all separate entities which can act independently from each other but work together harmoniously when necessary. If I were to ask you what your favourite colour was you would probably answer me with the name of your favourite colour (hopefully). However if I were to ask you why it was your favourite colour then this question would cause some confusion because it has no relevance on the topic we are discussing. So why do we discuss topics that have no relevance? This is where psychology comes into play. When people discuss issues such as politics or religion they often try too hard not only because there is nothing wrong with trying hard but also because those topics don't really matter much in terms of our everyday lives so therefore there isn't much need for us too care about them very much either way - especially since most people aren't interested in politics or religion anyway!This brings me onto my next point: understanding yourself and knowing what motivates you helps an individual know how best present themselves online/offline etc... One cannot simply go out into society without knowing who they are or what makes them tick otherwise things will just seem random and chaotic rather than organised by design... It takes time though, sometimes years even decades before someone truly understands themselves enough so that they can begin making decisions based on facts rather than emotions (which may lead them astray).... Therefore understanding oneself should always come before anything else."
There are many different types of digital marketing. The common theme is to effectively reach the end user, which may be defined in very differing ways.Every type acts on a spectrum between two extremes: Using social media or not using it at all? Do we use content-based tools like Blogs and Newsletters or do we go Open Graph? Which platform to focus resources on first (Facebook, Twitter etc), does this matter for conversions? Is micro-blogging even relevant now that more people snd third party applications can passively listen to the conversations around me/you today?There is no objective model with only one right answer. Each individual campaign requires constant A / B testing & rearranging of strategy according to data collected from experiments carried out prior. There's too much complexity – calling myself 'The Truth' would have made me laugh aloud".To conclude, whether you believe your digital marketing work important enough achieve success is largely subjective and relative . If there were an omniscient entity who knew what was objectively successful, I think digital marketers would stop doing this thing they're currently called upon to do – building awareness campaigns around values brands aren't necessarily invested in because these aren't what their customers want; implementing contact processes that offer no value whatsoever as users don't understand why these specific actions got them "in touch"; trying really hard tagging posts on Facebook about products/services consumers didn't know existed yet; sending offers just before Christmas or simply clogging up outer space without validating if anyone saw said offer; …
Digital marketing is a form of psychological manipulation. It works by appealing to people's desires and motivations, so that they will act in certain ways, which are beneficial for the marketer. The reason why digital marketing has become such an important industry is because it can be used to manipulate people on a large scale, which means that it can be used to influence many different people at once. This allows marketers to gain control over large amounts of consumers' actions and behavior.Digital marketing manipulates human beings through their subconscious mind (e.g., subliminal messages). These types of messages are called 'nudges'. Nudges do not affect the conscious mind directly; instead they work through our emotions and unconscious motives (i.e., subconscious minds). As long as we have access to our conscious minds, we usually know when something affects us emotionally or influences us unconsciously; however this knowledge does not always stop us from acting in certain ways without realizing what is happening or why we're doing it – especially if these actions benefit ourselves personally rather than society as a whole (such as buying more products from companies who use digital marketing). Thus nudge techniques provide marketers with an effective way of influencing consumers' decisions without them being aware that they've been manipulated into making those decisions.
In addition to manipulating consumer behavior by nudging them into making choices which are beneficial for the marketer/company but detrimental for themselves, there is also another major problem with digital marketing: Digital Marketing uses data mining techniques like big data analysis algorithms etc., in order make predictions about future trends based on past behaviors etc.. Such predictions help advertisers target their advertisements more effectively at potential customers so that they can increase sales/market share etc.. However such predictions may lead companies down unethical paths where targeting advertising becomes less about trying to sell products honestly but more about using manipulative tactics aimed at gaining customer loyalty and thus encouraging purchases e.g., keeping you addicted/obsessed with buying products even though you don't need them anymore just because you want other things too.
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